Effective Date: 16 July 2025
(Last updated: 16 July 2025)

At Emmanuel Freeman (“we”, “our”, “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://emmanuelfreeman.com), purchase our products, or use our art direction services.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Who We Are

Business Name: Emmanuel Freeman
Business Type: Sole Trader
Location: Based in London, United Kingdom (Online Store)
Contact Email: hello@emmanuelfreeman.com
Website: https://emmanuelfreeman.com

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

2. What Information We Collect

We may collect and process the following personal data: Name, Email address, Phone number, Billing and shipping addresses, Payment information (processed securely by Stripe), IP address, Browser and device information, Purchase history, User account information, Service details related to art direction or consultation requests, Marketing preferences.

3. How We Collect Information

We collect personal information through: User account registration, Checkout and purchase process, Newsletter signup, Contact and inquiry forms, Cookies and tracking technologies (see our Cookie Policy), Third-party tools like Google Analytics and Facebook Pixel, Purchase of services or art direction consultations.

4. How We Use Your Information

We use your personal data for the following purposes: To process and deliver product orders and services, To manage your user account, To send marketing communications (with your consent), To provide customer support, To improve our website and services, To comply with legal obligations, To provide personalised art direction services.

5. Sharing Your Personal Information

We may share your information with trusted third parties, including: Payment processors (e.g., Stripe), Shipping providers (e.g., Royal Mail, DHL), Email marketing platforms (e.g., Mailchimp), Analytics services (e.g., Google Analytics, Facebook Pixel), Trusted collaborators working with us on art direction projects, All partners are required to protect your data.

6. Cookies and Tracking

We use cookies and tracking technologies to: Analyse website traffic and usage, Improve your browsing experience, Provide targeted marketing. Please refer to our separate Cookie Policy for more details.

7. Marketing Communications

If you opt in, we may send you emails about new artworks, services, exhibitions, or promotions.
You can opt out at any time by clicking the unsubscribe link in our emails or contacting us at support@emmanuelfreeman.com.

8. Your Rights

Under UK GDPR, you have the right to: Access your personal data, Correct or update your data, Delete your data (in certain cases), Restrict or object to our use of your data, Withdraw consent at any time, File a complaint with the UK Information Commissioner’s Office (ICO).

To exercise these rights, email us at support@emmanuelfreeman.com.

9. Data Security

We protect your data using: Password encryption, Secure servers hosted by Hostinger, and Limited internal access to your personal information.

10. Data Storage and Retention

Your personal data is securely stored on Hostinger servers.

We retain personal data: For as long as necessary to fulfil orders or provide services, for tax and legal compliance purposes, typically up to 6 years, until you request deletion, where legally allowed.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page. You are encouraged to check this page periodically for updates.

12. Children’s Privacy

Our products and services are not intended for children under 13 (or under 16 in the EU).
However, our artwork may be purchased by individuals of all ages. We do not knowingly collect data from children.

13. International Transfers

If we transfer your data outside the UK or EU, we ensure appropriate safeguards are in place to protect your privacy.

14. Contact Us

If you have any questions about this Privacy Policy, please email: hello@emmanuelfreeman.com