Depending on your needs, you can use the contact form on our [Contact Page] or the [Art Direction Page].
Alternatively, reach out directly via email:

📌 General queries: hello@emmanuelfreeman.com

🛒 Orders & technical support: support@emmanuelfreeman.com

🎨 Art direction & collaborations: studio@emmanuelfreeman.com

💼 Finance & invoicing: accounts@emmanuelfreeman.com

We aim to reply within 3–5 business days.

I’m a sole trader and independent artist, but I work with collaborators and professionals when a project requires it.

Yes, I occasionally take custom art commissions. Contact me with your idea, and we can discuss timelines and pricing.

My work is primarily available online, but I often exhibit at art fairs and galleries. Follow my socials for updates.

I offer creative direction for brands, brand Identity, exhibition and event design, mood board development, moodboard and concept creation, and consultations tailored to your project.

Email me at studio@emmanuelfreeman.com or fill out the contact form on the site with details about your project

Yes! I work with clients worldwide via online meetings and digital collaboration tools.

Each project is unique, so I provide custom quotes after discussing your goals and requirements.

Absolutely. I enjoy collaborating with designers, photographers, and agencies. Please feel free to reach out.

All artworks and prints are shipped from London, UK.

Yes! We ship within the UK and to selected international destinations. If your country isn’t available at checkout or you are unsure, please contact me.

UK orders: typically 2–5 business days after dispatch

Europe: 5–10 business days

International: 7–21 business days (depending on customs)

International buyers are responsible for any customs or import fees charged by their country.

Yes, you’ll receive a tracking number via email once your order has been dispatched.

Shipping costs are calculated at checkout based on your location and the size of your order.

Yes, we insure your order so you have peace of mind incase any accidents.

We accept major credit and debit cards securely through Stripe, and we also offer PayPal and Apple Pay for fast and trusted checkout.

In order to keep transactions secure and efficient, we do not offer other payment options like bank transfer or cash.

Absolutely. We never store your card details on our servers. All payments are encrypted and processed securely by Stripe, PayPal or Apple Pay.

No additional fees are charged by us beyond the price of your order and any applicable shipping costs.

Your bank or PayPal may charge currency conversion or international fees if you’re outside the UK.

Not currently, but we’re exploring this option for higher-value commissions in the future. Please contact accounts@emmanuelfreeman.com to explore this option further.

Of course! Just email accounts@emmanuelfreeman.com with your order details, and we’ll send you a VAT‑style invoice. Please note: as a sole trader, VAT may not apply unless registered.

Unfortunately, we don’t accept returns for change of mind as each artwork is carefully created or printed to order.

Please email us within 14 days of receiving your order at hello@emmanuelfreeman.com with photos of the damage. We’ll arrange a replacement or refund.

Refunds are not available for completed services. If you need to cancel before work begins, contact us to discuss options.